Frequently Asked Questions

  • The National Safer Practice Awareness Course (NSPAC) is a live, online, facilitator-led course designed to support safer professional practice for those working or volunteering with children. It provides a structured, reflective space to explore professional standards, boundaries, judgement, and decision-making.

  • NSPAC is suitable for a wide range of roles, including experienced professionals, individuals new to the children’s workforce, those returning after a period away, and volunteers whose contact with children may be limited. It is relevant across education, care, health, youth, and community settings.

  • No. NSPAC is not disciplinary or punitive in tone. It does not replace internal management, HR, or disciplinary processes. It is designed to support learning, reflection, and safer professional practice alongside existing organisational arrangements.

  • NSPAC is often used where concerns have been raised about professional judgement, boundaries, or decision-making, or where an employer considers that a reflective intervention would be beneficial. It may also be used as part of induction or re-entry support.

  • NSPAC is delivered live online in a facilitator-led format. Sessions are interactive and reflective, not pre-recorded training, and are delivered in small groups to support discussion and engagement.

  • No. Referring organisations have the option to indicate broad areas of relevance (for example, professional boundaries or decision-making) rather than provide detailed information about specific incidents. This helps protect the reflective nature of the course and ensures participants do not feel singled out.

  • Feedback is normally limited to confirmation of attendance. This helps maintain clear boundaries between NSPAC and internal management or HR processes and supports a learning-focused environment. Any additional feedback would only be shared by prior agreement.

  • In most cases, bookings are made by organisations. Self-referral may be appropriate in limited circumstances, such as for individuals working independently or running small organisations who wish to evidence completion of a safer practice course. NSPAC is not intended to replace organisational safeguarding oversight.

  • NSPAC is designed to be accessible and inclusive, and reasonable adjustments can be considered where needed. This may include adjustments for learning needs, hearing or visual differences, neurodiversity, or where English is not a first language.

    If an individual has specific needs that may affect their participation, we encourage referring organisations or individuals to indicate this at the point of booking. This allows us to consider what adjustments can reasonably be made to support meaningful engagement with the course.

    While not all requests can be accommodated, every effort is made to consider individual needs in a proportionate and supportive way.


  • Bookings are made by selecting an available course date and completing a booking or referral form. This ensures NSPAC is appropriate and that expectations are clear before a place is confirmed.

  • Payment is normally made by card at the point of booking. Where card payment is not possible, invoicing can be arranged by exception. All fees must be received before the course date.

  • Cancellation, rescheduling, and substitution terms are provided at the point of booking. In general, rescheduling or substitution may be possible with sufficient notice, while late cancellations may result in the fee being retained.

  • Yes. Substitutions may be permitted, provided the substitute is from the same organisation and meets the course eligibility criteria. Substitutions must be agreed in advance and are not permitted once a course has started.

  • If you are unsure whether NSPAC is suitable, you are encouraged to get in touch before booking. This helps ensure the course is used appropriately and proportionately.

  • The cost of NSPAC is £95 per participant.

    Fees cover live, facilitator-led delivery in a small group.


  • There is no pre-learning required before attending NSPAC.

    Ahead of the course, participants are sent brief information outlining what to expect from the session and how to prepare for a reflective, discussion-based format. This is intended to support engagement rather than assess knowledge

  • No. NSPAC is not an assessed course. It is designed as a reflective, learning-focused intervention rather than a qualification or competency assessment.

  • Yes. Confirmation of attendance is provided following completion of the course. This may be shared with the referring organisation where appropriate.