NSPAC is committed to protecting personal data and handling information responsibly and lawfully.

This privacy notice explains how personal information is collected, used, stored, and protected in connection with the National Safer Practice Awareness Course.

Who we are

NSPAC is the provider of the National Safer Practice Awareness Course.
NSPAC is registered with the Information Commissioner’s Office (ICO) as a data controller and processes personal data in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR)

What information we collect

The personal data collected by NSPAC is limited to what is necessary to administer the course and manage bookings. This may include:

  • Names and contact details of referring organisations and participants

  • Role, organisation, and sector information

  • Booking and payment details

  • Information required to support reasonable adjustments

  • Confirmation of course attendance

NSPAC does not request, collect, or store detailed information about specific safeguarding incidents, allegations, or case histories.

How we use personal data

Personal data is used solely for the purposes of:

  • Administering bookings and course attendance

  • Communicating with organisations and participants

  • Providing joining information and course materials

  • Confirming attendance following completion of the course

  • Meeting legal and professional obligations

Personal data is not used for marketing purposes unless explicit consent has been given.

Lawful basis for processing

NSPAC processes personal data under the following lawful bases:

  • Contract – to administer course bookings and delivery

  • Legitimate interests – to manage professional training and safeguarding-related learning

  • Legal obligation – where required to meet regulatory or legal requirements

Sharing information

Personal data is not shared with third parties except where:

  • It is necessary to administer the course (for example, secure online delivery platforms or payment providers)

  • There is a legal obligation or safeguarding reason to do so

  • Explicit agreement has been given

NSPAC does not share personal data with employers beyond confirmation of attendance, unless otherwise agreed in advance or where there is a legal or safeguarding requirement.

Data security and retention

All personal data is stored securely and accessed only where necessary.

Personal data is retained only for as long as required to meet administrative, legal, and professional obligations, after which it is securely deleted.

Your rights

Under UK data protection law, individuals have the right to:

  • Request access to their personal data

  • Request correction of inaccurate information

  • Request deletion of personal data (where applicable)

  • Object to or restrict certain types of processing

Requests relating to personal data can be made via the Contact page.

Contact and queries

If you have any questions about how personal data is handled, or wish to exercise your data protection rights, please get in touch using the Contact page.

Concerns about data protection can also be raised with the Information Commissioner’s Office (ICO).

Professional Standards

NSPAC is delivered within a safeguarding-led framework that reflects recognised professional standards for working with children.

The course promotes:

  • Safer working practice

  • Professional boundaries and accountability

  • Proportionate, fair responses to concern

  • Reflective learning rather than blame

NSPAC does not replace organisational safeguarding responsibilities, internal management processes, or statutory procedures. It is designed to complement existing arrangements by supporting insight, learning, and recommitment to safe professional practice.

Courses are facilitated by experienced safeguarding practitioners and overseen to ensure consistency, quality, and adherence to safeguarding principles.

Terms

By booking or attending NSPAC, organisations and participants agree to the following:

  • NSPAC is a live, facilitator-led course delivered online and is not a qualification, assessment, or disciplinary process.

  • Bookings are subject to eligibility criteria and availability.

  • Payment terms, cancellation, rescheduling, and substitution arrangements are confirmed at the point of booking.

  • Attendance does not replace organisational safeguarding, HR, or disciplinary processes.

  • NSPAC reserves the right to decline or cancel a booking where the course is not considered appropriate.


Course cancellation or rescheduling by NSPAC

In the unlikely event that NSPAC needs to cancel or postpone a course due to unforeseen circumstances (such as facilitator illness), organisations will be offered an alternative course date or a full refund. Where possible, reasonable notice will be given.

Full booking terms are provided during the booking process.